Resident Director

The Resident Director is a key member of the housing and residence life team responsible for fostering a safe, inclusive, and supportive living environment within assigned residential communities.

Position Summary: The Resident Director (RD) is a key member of the housing and residence life team responsible for fostering a safe, inclusive, and supportive living environment within assigned residential communities. The RD oversees the day-to-day operations of their assigned residential area and serves as a primary resource for students on matters related to housing, community standards, and personal development.

Key Responsibilities:
Residential Community Leadership: Provide leadership and direction to create a positive and inclusive residential community conducive to academic success and personal growth.

Foster an environment that promotes respect, civility, and appreciation for diversity among residents;
Be visible and accessible as a resource to residents within your community.

Residence Hall Operations: Oversee the day-to-day operations of the assigned residential area, including key distribution, room assignments, facility maintenance requests, and safety inspections.

Collaborate with facilities staff to address maintenance issues and ensure a clean and well-maintained living environment;
Tracks all College furniture within the residential buildings and conduct audits as needed.
Coordinates the completion of room condition reports and maintain follow-up accordingly.

Crisis Management and Response: Serve as a primary responder to emergencies and crisis situations within the residence hall(s) in a weekly and weekend on-call rotation.

Coordinate response efforts, provide support to residents in distress, and follow established protocols for reporting incidents and communicating with campus authorities;
Communicate with the students emergency contact, as needed;
Provides staff coverage, including emergency duty, throughout the year including hall openings, closing, and college vacation days.

Community Development and Programming: Plan, implement, and assess a variety of community-building programs, events, and initiatives designed to engage residents, promote social interaction, and address their interests and needs.

Builds positive relationships with students by demonstrating a desire to assist and understand them, using the Triadic Model framework;
Design programming to align with the Division of Student Affairs pillars, meeting the unique needs of neurodivergent students.

Student Conduct and Conflict Resolution: Enforce residence hall policies and community standards in a fair and consistent manner.

Address behavioral concerns, mediate conflicts between residents, and adjudicate conduct cases according to established procedures. Serve as a resource for students navigating the conduct process;
Mediates student conflicts including roommate agreements and concerns;
Communicates student’s rights and responsibilities and assists in adjudicating departmental and university code of conduct violations.

Student Support and Referral: Provide support, guidance, and referrals to residents seeking assistance with personal, academic, or social challenges.

Connect residents to campus resources, services, and support networks as needed to promote their well-being and success;
Provides support for students contributing to their personal growth, social-emotional development, safety, and wellness.

Administrative Duties: Maintain accurate records and documentation related to housing assignments, incident reports, programming efforts, and other administrative tasks.

Assist with occupancy management, room selection processes, and room change requests as directed by housing policies;
Maintains essential office records including rosters, student conduct files, room inspections, etc.
Maintain accurate accounts of allocated budget spending in community;
Maintain appropriate records regarding communication with staff to document incidents, interventions, and outcomes;
Create and distribute reports as needed and requested.

Collaboration and Communication: Collaborate with campus partners, including academic departments, student affairs offices, counseling services, and campus safety, to address the needs of residents and promote a seamless student experience. Communicate regularly with residents to disseminate information and updates.

Serves on departmental committees and projects as assigned;
Actively participate in the Triad and develop individualized interventions for students.

Other Responsibilities:

Serves as an advisor, crisis manager, and communicator for student and parental inquires and concerns;
Contact parents or outside agencies to inform or gather information when necessary;
Adheres to and enforces all Beacon College policies and procedures, including the Student Handbook;
Works in Housing and Residence Life for Summer For Success program;
Actively participate in Summer staff training and debriefing sessions with various departments;
Attends professional development opportunities such as conferences and remote seminars;
All other duties as assigned.

Qualifications:

Bachelor’s degree required with experience working in a higher education environment preferred;
Candidates should have previous residence hall or student advising experience and have experience in mediation, crisis intervention, problem-solving, and decision-making;
Knowledge of best practices in higher education student housing management, including operating policies, programming, risk management, and legal/liability issues;
Knowledge of student development, counseling, and/or event management;
Evening and weekend commitments are expected;
Excellent written and verbal communication.
Strong ability to handle multiple priorities and work across many different constituencies;
A dynamic team player and a positive role model in working with students and in representing Beacon College;
Proficiency in Microsoft Office suite is preferred;
Hours are subject to change based off enrollment, occupancy and departmental tasks.

Beacon College is an Equal Opportunity Employer. Applicants are considered for employment and promotion without regard to race, age, sex, sexual orientation, gender history, marital status, family status and responsibility, political and religious conviction, impairment or pregnancy.

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